Hotels Worldwide puts aviation crew into confirmed rooms at AOG speed — any city, any hour — through a live booking portal backed by a 24/7 human desk. Or skip the portal entirely — email the request the way you always have. One request in, one audited invoice out.
crew landing soon? our desk answers 24/7 — +1 831-275-9946
THE PLATFORM· YOUR OPS TEAM'S PORTAL
THE DESK · HUMANS, 24/7Live today with private-aviation operators — recent confirmations in Jeddah, Riyadh, Zurich, Athens, Warsaw, Dover and Washington DC.
A diversion or late reposition means your scheduler is phoning hotel front desks in a city nobody planned for. Corporate travel tools and OTAs don't answer at that hour — a crew desk has to.
A single layover generates dozens of emails: the request, the quotes, the changes, the confirmations. Nobody can see status at a glance, and the 03:00 crew change is buried in someone's inbox.
Forty folios arrive weeks later carrying per-diem meal packages, per-head incidentals and resort fees nobody agreed to. Nobody has time to challenge a $38 breakfast line forty times — so finance quietly pays it.
Every request that leaves your portal lands on a staffed operations floor — coordinators on phones and screens, negotiating rates, arranging late arrivals, chasing confirmations, auditing folios. The platform is how you reach us; the desk is what you're actually buying.
The desk's own radar: arrivals, in-house crews and pending requests — the same records your portal shows you, worked by people.
These are actual screens from the client portal our operation runs on — not concept art.
The request board: every booking your team has in flight, with live status from our desk — pending, options sent, chosen, confirmed with voucher, completed.
Open any booking and see exactly where it stands — request transmitted, desk arranging, options sent, hotel confirmed, voucher issued, stay completed. Date changes, crew swaps and cancellations run as tracked change-requests that alert our desk instantly.
Destination, stay details, transmit. Your ops team picks a city or airport — or leaves the choice to us and the desk proposes suitable properties. Behind the scenes our RFQ engine competes rates across a global hotel network and negotiates per hotel, in writing.
Plenty of our clients never log in anywhere. Their ops team sends the crew request the way they always have — a plain email to our desk — and keeps working out of their own scheduling tools. Behind the scenes, that email becomes the same tracked booking as a portal request: same coordinators, same negotiated options, same vouchers, same audited single invoice.
Portal for teams who want the live board. Email for teams who don't. Either way, every booking is tracked, negotiated and audited the same.
Behind every request is a vetted partner-hotel network and a desk that never closes — the numbers our clients run on:
Blanket, per-diem and per-head meal charges are rejected at booking. Meals are billed on what the crew actually consumes, extras sit inside the budget you set, and every folio is audited line-by-line by our accounts team before anything reaches your finance team. You settle one consolidated invoice on credit terms, not forty folios in five currencies — and anything that shouldn't be there, we take up with the hotel, not you.
Portal, plain email or the 24/7 desk — city, dates, crew count — logged as a tracked booking in minutes, whichever door you use.
Our RFQ engine quotes the global hotel network; you pick from negotiated options and confirm in one click.
Each crew member carries a branded voucher; any change runs as a status-tracked change-request, not phone tag.
Every folio is checked line-by-line against the signed hotel agreement, then consolidated into a single invoice on credit terms.
We book any hotel, in any city, worldwide — the same global inventory the largest crew programmes run on. Coverage is never the constraint; what happens after the booking is. Below: the crew-tested core where our coordinators hold written rates — send the request for anywhere else.
Glasgow EGPF19Zurich LSZH16Athens LGAV11Madrid LEMD11Muscat OOMS10Edinburgh EGPH10Birmingham EGBB8Abu Dhabi OMAA7Marseille LFML7Riyadh OERK6Doha OTHH4Jeddah OEJN3All destinations →
No. Many clients simply email their crew request to our 24/7 desk the way they always have. The desk logs it into the same tracked system, sends negotiated options by reply, and you confirm with a one-line answer.
Same day, at AOG urgency, worldwide — including 02:00 diversions. The operations desk is staffed by humans around the clock on phone, WhatsApp and email.
Every booking is backed by our service agreement with the hotel. For you that means: meals billed on actual consumption only — no blanket per-diem or per-head charges — every folio audited line-by-line by our accounts team, and one consolidated invoice on credit terms. If something shouldn't be on the folio, we take it up with the hotel; it never becomes your problem.
Yes — HOTAC (hotel accommodation for aircrew) is our core business. Whether your ops team calls it HOTAC, crew accommodation or layover management, it is the same service: we source and confirm the rooms, negotiate rates in writing, handle branded voucher check-in, audit every folio line by line and consolidate each trip into one invoice — 24/7, worldwide.
New to the terminology? Read the plain-English guide: What is HOTAC?
Ready when you areTwenty minutes, one live booking, and you'll see the request → options → confirm → audited invoice loop end to end.
Book a 20-minute demo