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Everything you need to know about integrating our API into your hotel management system
Frequently Asked Questions
Find answers to common questions about our API integration
Most integrations can be completed within 1-2 weeks, depending on your existing system architecture. Our team provides comprehensive support throughout the integration process, and we offer detailed documentation with code examples to speed up development. For simpler integrations, you can be up and running in just a few days.
Our RESTful API is language-agnostic and can be integrated with any programming language that supports HTTP requests. We provide official SDKs and code examples for popular languages including PHP, Python, JavaScript (Node.js), Java, and C#. The API uses standard JSON for data exchange, making it easy to work with in any modern development environment.
Yes! We offer a 14-day free trial with full access to all API features. No credit card required to start. During the trial, you’ll have access to our sandbox environment where you can test all functionality, and our support team will be available to help you with the integration process. After the trial, you can choose a plan that best fits your needs.
We provide 24/7 technical support via email, live chat, and phone. Our enterprise customers also get access to a dedicated account manager and priority support. All plans include access to our comprehensive documentation, community forums, and regular webinars. We also offer paid consulting services for custom integration requirements.
Your system needs to support HTTPS requests (TLS 1.2 or higher), JSON parsing, and modern authentication methods (OAuth 2.0 or API keys). We recommend having a staging environment for testing before deploying to production. Your infrastructure should be able to handle webhook notifications if you want real-time updates. We provide detailed system requirements documentation during onboarding.
Security is our top priority. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We are GDPR compliant and follow industry best practices for data protection. Our infrastructure undergoes regular security audits and penetration testing. We never store sensitive payment information directly – all payment processing is handled through PCI-DSS compliant payment gateways.
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